bdcTikit - Client Desk & Helpdesk Ticketing System

bdcTikitis a self-hosted customer support and ticketing system. This is a helpdesk software that does not require any coding or server knowledge to setup.  It can automatically turn emails into tickets/replies and send agent replies made from bdcTikit as emails. Customers can also create tickets and reply directly from their bdcTikit user dashboard.

Features:

» Social Login (Facebook, Google)
» Google Recaptcha
» Talk2 Live chat
» Responsive layout (Mobile Friendly)
» Google fonts included
» Well documented
» Knowledge Base Article
» Ticketing System
» AJAX Search
» Helpful Review
» User Management                
» Lifetime License

» High Performance
» And More...

Admin Access:

url: https://d.jadurhari.com/login
email: admin@demo.com
password: admin123

User Access:

url: https://d.jadurhari.com/login
email: user@demo.com
password: user1234

Agent Access:

url: https://d.jadurhari.com/login
email: agent@demo.com
password: agent123

Admin Features:

» Powerfull Admin Panel
» No Coding Experience Require
» Everything can be customize from admin panel

                » General Settings

                » Search Settings

                » Logo Favicon

                » SEO Settings

                » SMTP Settings

                » API Settings

                » Insert Header and Footer

» Page Settings
» Dynamic Page Management
» Advertising Management
» Visitor Contact Management
» User Management
» Help Center Management

                » Reply user ticket

                » Admin can asign an agent for specific ticket

                » Block unexpected ticket

                » Chenge ticket status (Open, Close or Pending)

» FAQ CRUD
» Ticket Management               

We offer free setup. Please contact with us via profile contact form for free setup.

Version 1.0 - 13 March 2020- Initial Release